PRIVACY POLICY

Last updated: April 18, 2026

Psychic Alchemy LLC ("Company," "we," "us," or "our") is committed to protecting your privacy across all platforms including psychicalchemy.com, YouTube, Substack, podcast platforms, and membership portals.

INFORMATION WE COLLECT

Information You Provide Directly

  • Name, email address, phone number, and mailing address

  • Date of birth (for age verification)

  • Payment information (processed securely through [PAYMENT PROCESSOR])

  • Session intake information and health disclosures

  • Membership and subscription account information

  • Communications via email, phone, contact forms, or community spaces

  • Comments, posts, and contributions to community spaces

  • Survey and feedback responses

Information Collected Automatically

  • IP address and browser type

  • Pages visited and content consumed

  • Video viewing data (through YouTube analytics)

  • Email open and click data (through Substack and email platforms)

  • Podcast listening data (through podcast platform analytics)

  • Membership portal activity and content access logs

  • Cookies and similar tracking technologies

Information from Third Parties

  • Booking platform data from SquareSpace and Acuity Scheduling

  • Payment processor data from [PAYMENT PROCESSOR]

  • YouTube analytics data from Google

  • Substack subscriber and engagement data

  • Podcast analytics from Apple Podcasts

  • Social media analytics from Meta (Facebook, Instagram, Threads) and X (formerly known as Twitter)

HOW WE USE YOUR INFORMATION

We use personal information to:

  • Schedule and deliver healing services

  • Process payments and manage subscriptions

  • Deliver content and membership benefits

  • Send newsletters, content updates, and service communications

  • Send marketing communications (with your consent)

  • Analyze content performance and audience engagement

  • Comply with legal obligations

  • Enforce our Terms and Conditions

  • Protect the safety of clients, members, and the community

EMAIL COMMUNICATIONS

Transactional Emails

We send transactional emails related to bookings, payments, and account activity. These cannot be opted out of while you maintain an active account or subscription.

Marketing and Content Emails

You may unsubscribe from marketing emails at any time via the unsubscribe link in any marketing email or by contacting us at jesus@psychicalchemy.com. Unsubscribing from marketing emails does not cancel paid subscriptions.

CONTENT PLATFORM DATA

YouTube

When you interact with Psychic Alchemy LLC's YouTube content, Google/YouTube collects data in accordance with Google's Privacy Policy at policies.google.com/privacy. The Company receives aggregate analytics data but does not receive individual viewer personal data from YouTube beyond what you directly provide.

Substack

When you subscribe to the Psychic Alchemy LLC Substack, Substack collects your email address and subscription information in accordance with Substack's Privacy Policy at substack.com/privacy.

Podcast Platforms

Podcast platforms collect listener data in accordance with their respective privacy policies. The Company receives aggregate listening analytics but generally does not receive individual listener personal data.

Membership Portal

When you join a paid membership, we collect account information, payment data (processed by [PAYMENT PROCESSOR]), and content access activity to manage your membership and deliver benefits.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share information with:

  • Service providers under confidentiality agreements (booking platforms, payment processors, email services)

  • Content distribution platforms (YouTube, Substack, podcast platforms) per their policies

  • Legal authorities when required by law or court order

  • Professional advisors under confidentiality obligations

  • Successor entities in the event of a business transfer with advance notice

CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have the following rights:

  • Right to Know: Request information about personal data collected in the past 12 months

  • Right to Delete: Request deletion of personal information we hold, subject to certain exceptions

  • Right to Correct: Request correction of inaccurate personal information

  • Right to Opt-Out: We do not sell personal information

  • Right to Non-Discrimination: We will not discriminate for exercising CCPA rights

To exercise your rights, contact us at: jesus@psychicalchemy.com | [MAILING ADDRESS]

We will respond to verified requests within 45 days.

DATA RETENTION

We retain personal information for as long as necessary to provide services, comply with legal obligations (including California BPC 17539.185 — minimum 4 years for client records), resolve disputes, and enforce agreements. Personal information will be deleted or anonymized within [90] days of account deletion or subscription cancellation, except where retention is required by law.

COOKIES AND TRACKING

We use cookies and similar technologies including:

  • Essential cookies (necessary for Site operation)

  • Analytics cookies (e.g., Google Analytics)

  • YouTube embedded player cookies when YouTube content is embedded on the Site

  • Social media pixels from [LIST PLATFORMS] for advertising purposes (with consent)

  • Marketing cookies (with your consent)

You may control cookie preferences through your browser settings.

CHILDREN'S PRIVACY

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, contact us immediately at jesus@psychicalchemy.com.

INTERNATIONAL USERS

Content and services are intended for users in the United States. If you access our platforms from outside the United States, your information may be transferred to and processed in the United States.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Updated versions will be posted on the Site with a revised Last Updated date. Continued use of the Site or services after posting constitutes acceptance.

CONTACT

Psychic Alchemy LLC | [BUSINESS ADDRESS] | jesus@psychicalchemy.com | psychicalchemy.com